Shipping and Handling: -
Our next day delivery cut off time is 2 o’clock.
If you are purchasing from outside the UK an additional delivery cost will apply this is added at the checkout once you have entered your address.
Delivery Schedule: -
We try to despatch all orders the same day we receive it. (Monday to Friday). We will deliver to you either by Royal Mail, or by parcel carrier, according to weight and value of order. Delivery is usually within 48 hours or sooner depending on the time of day we receive your order. All orders are sent recorded and must be signed for so please make sure someone is in, or we can deliver to your place of work if this is convenient. We are unable to despatch orders at weekends and bank holidays.
In the event that we are out of stock for a particular item, we will send everything but that item to you. Once the item comes into stock, we will then complete your order, at no extra delivery cost to you. If you require an item urgently please call or email us with the 'item code' and we will advise immediately if the item is in stock.
Back Orders: -
If your item is not in stock, we will back order for you. We will always email you with the option to cancel the order if you would rather not wait.
Oversize charges/free delivery
Due to the weight of our mains cable an extra £2.50 will apply per drum to cover the cost of the delivery, aside from this if you spend over £99 then delivery is free. We also deliver LED lamps and some brands of lighting for free with no minimum order value. To discuss any delivery costs ahead of placing your order please email or call us, it’s a free phone number and we will happily work everything out for you.
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We understand what our customers want when buying online. We are happy to beat any genuine price for lighting. So shop around to get the best deal possible and come to us and we'll beat it. We deliver all over the UK and have an easy 30 days return policy should you not be 100% happy with your purchase. If you need any help or have any questions just give us a call and we will be happy to help.
0800 180 4509